Privacy Policy
Last Updated: March 2026
This Privacy Policy describes how BT Studio ("BesTest", "we", "us", or "our") collects, uses, and shares information about you when you use our Jira app and related services. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
1.1 Information You Provide
When you install and use BesTest through the Atlassian Marketplace, we may collect:
- Account information from your Atlassian account (display name, email address)
- Test management data you create within BesTest (requirements, test cases, test cycles, execution results)
- Support communications when you contact our help center
- Feedback and feature requests you submit
1.2 Information Collected Automatically
When you use BesTest or visit our website, we may automatically collect:
- Usage data and analytics (feature usage, page views, interaction patterns)
- Device information (browser type, operating system)
- Log data (access times, error logs for troubleshooting)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the BesTest app and services
- Process and display your test management data within Jira
- Communicate with you about service updates, support requests, and product announcements
- Ensure security, detect fraud, and prevent abuse
- Analyze usage patterns to improve user experience and develop new features
- Comply with legal obligations
3. Data Storage and Security
BesTest is built on Atlassian Forge. Your test management data (requirements, test cases, test cycles, execution results) is stored securely using Forge's backend storage services. We use industry-standard security measures including encryption at rest and in transit to protect your data.
For our website, we use industry-standard security measures including HTTPS encryption, secure headers, and access controls to protect any data transmitted to us.
4. Third-Party Services
We use the following third-party services:
- Atlassian Forge — app hosting and data storage within Atlassian's cloud infrastructure
- Vercel Analytics — website performance and usage analytics
- Vercel Speed Insights — Core Web Vitals monitoring
Each third-party service has its own privacy policy governing how it handles data. We encourage you to review their respective privacy policies.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist us in operating our services (subject to confidentiality obligations)
- When required by law, court order, or governmental regulation
- To protect the rights, property, or safety of BesTest, our users, or the public
- In connection with a business transfer such as a merger or acquisition (with prior notice)
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of your personal data
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data
- Portability — request your data in a portable format
- Objection — object to certain processing of your data
- Restriction — request limited processing of your data
To exercise any of these rights, please contact us at info@btstudio.io. We will respond to your request within 30 days.
7. Cookies
Our website uses essential cookies required for basic functionality. We use analytics cookies through Vercel Analytics to understand how visitors interact with our site. These cookies do not collect personally identifiable information and can be disabled through your browser settings.
8. Data Retention
We retain your data only as long as necessary to provide our services and fulfill the purposes described in this policy. When you uninstall BesTest from your Jira instance, your test management data is deleted in accordance with Atlassian Forge's app uninstallation policies. Website analytics data is retained for up to 12 months.
9. Children's Privacy
BesTest is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or through the Atlassian Marketplace listing. Your continued use of BesTest after changes take effect constitutes your acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at:
BT Studio
Email: info@btstudio.io