Xray pricing, explained without the sales pitch
Xray costs $6.33 per user per month on monthly cloud billing, or $6,330 a year for a 100-user Jira instance on annual billing. There is no free tier. The catch that surprises most teams is not the rate, it is that you pay for every Jira user, not just your testers.
Figures below are read from the Atlassian Marketplace pricing API and were last verified on 29 July 2026. Always confirm against Xray’s own Marketplace listing before budgeting.
You are billed for all Jira users, not just testers
Atlassian requires every paid Marketplace app to be licensed at the same user tier as the Jira instance it runs on. If you have 100 Jira users and 5 QA engineers, you license 100 seats of Xray. This applies to every paid app in the category, BesTest included, so it is not a knock on Xray specifically. It does mean the headline per-user rate understates the bill for most teams, because testers are usually a small slice of a Jira instance.
Since October 2025 the Marketplace also bills on peak user count within the billing period. A temporary spike in Jira users can push you into the next tier even if nothing about your testing changed.
What Xray costs at every tier
Annual list price for a commercial cloud licence, in USD. BesTest is shown alongside because it is the direct comparison most people are making, and both columns come from the same Marketplace endpoint on the same day.
| Jira users | Xray / year | BesTest / year | You keep |
|---|---|---|---|
| 10 | $100 | Free | $100 (100%) |
| 25 | $1,583 | $448 | $1,135 (72%) |
| 50 | $3,165 | $895 | $2,270 (72%) |
| 100 | $6,330 | $1,790 | $4,540 (72%) |
| 200 | $9,550 | $3,290 | $6,260 (66%) |
| 500 | $15,760 | $5,690 | $10,070 (64%) |
| 1,000 | $24,960 | $8,990 | $15,970 (64%) |
Xray has no free tier; its smallest plan is $100 a year for up to 10 users. BesTest is free at that tier with every feature included.
If the number is the problem, there is a cheaper way to run the same process
Xray is a mature product with a large community and deep automation integrations, and for teams that live in CI pipelines it earns its price. But a lot of teams evaluating it are doing manual testing and UAT, paying enterprise rates for a fraction of the surface area.
- Requirements management and test management in one app, so you are not buying two.
- Test cases are not Jira issues, so a 300-run cycle adds nothing to your backlog.
- Free for up to 10 users, with every feature included.
- Host your data in the EU, US, or India.
Common questions about Xray pricing
How much does Xray cost per user?
On monthly cloud billing Xray is $6.33 per user per month once you are past the fixed small-team tiers. On annual billing the same 100-user instance works out at $6,330 a year, which is about $5.27 per user per month. The annual commitment is roughly 17% cheaper than paying monthly, which is standard across the Atlassian Marketplace.
Does Xray charge for all Jira users or only testers?
All of them. Atlassian Marketplace apps must be licensed for the same user tier as the Jira instance they are installed on, so if you have 100 Jira users and 5 QA engineers, you pay for 100. This is not an Xray decision, it applies to every paid app on the Marketplace, including BesTest. It is also the single most common complaint in reviews of test management apps, because the cost lands on teams whose testers are a small fraction of the instance.
Is there a free version of Xray?
No. Xray has no free tier. The smallest paid tier covers up to 10 users at $10 per month, or $100 a year. There is a standard 30-day evaluation licence, after which the app must be paid for or uninstalled.
Why did my Xray bill go up without adding testers?
Almost always because your Jira user count crossed a tier boundary. Since October 2025 the Marketplace bills on peak user count within the period, so a short-lived spike in Jira users can move you into the next tier even if the testing team never changed. Check your Jira user count rather than your test team size.
What is the cheapest way to run test management in Jira?
For teams of 10 or fewer, several apps including BesTest are free at that tier, so the honest answer is that the cheapest option costs nothing. Above 10 users the price gap between apps is large: at 100 users the same instance costs $6,330 a year on Xray and $1,790 on BesTest. Compare on annual total cost at your actual Jira user count, not on the headline per-user rate, because tier boundaries matter more than the rate.
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